At the PR News Measurement conference last week in Washington DC I was disappointed to discover that 70 percent of the attendees surveyed prior to the event had not heard of the Barcelona Principles. To see if this was an isolated number from one group, I decided to survey the PR pros who have opted-in to get my Digital PR Tips newsletter each week. The number was better, … [Read more...]
PR Measurement Course
REGISTER NOW If you, like many other PR folks, are still a bit in the dark about how to set goals for a PR campaign, what to measure and how to track success, we've created a new PR Measurement Dashboard in Google Analytics to help you get started. You can download and use the PR Measurement Dashboard . It's free. The Course If you need help with … [Read more...]
Digital Disappointment: Brands Getting CX Wrong
Brands large and small are scrambling to keep up with the rapid convergence of the physical and the digital world. Customers are living in an environment where technology surround them, affects their everyday activities and makes many of the old ways obsolete. The customer journey is not what it used to be and people interested in your product or service have many avenues of … [Read more...]
State of the Media 2017 | PR & Earned Media
It should come as no surprise that the Cision 2017 State of the Media report highlights the erosion of trust in the mainstream media. Although the public and marketing executives still rank earned media above owned or paid, there is a growing perception, even amongst journalists, that the media is struggling to maintain that position of trust. How does this affect PR? “The … [Read more...]
10 Tips for Using Facebook Live to Build an Audience
Live video streaming is all the rage. Facebook has the largest digital audience, so Facebook Live is the obvious choice to reach and engage almost any audience. If you’re a one-man-brand, a small business or a large concern, this technology can boost your marketing and digital PR efforts. Facebook suggests you just press the Live button and start broadcasting. And you can … [Read more...]
