customer journey circle of advocacy

How Content Makes Loyal Fans: Part One

  Every person that has an interaction with your brand – whether it’s good, bad or indifferent – forms a perception about your brand. Every person in your company is a representative of the brand and now that we’re all online, that’s truer than ever. Anyone considering doing business with your company moves along a […]

Online PR

Twitter's new algorithm

Twitter’s New Algorithm – How to get More Retweets

Thanks to SocialQuant we have an analysis of how a sample of nearly 500,000 tweets with over 3.5 million impressions fared in the new Twitter Algorithm. Check out these 6 data-backed ways to get more retweets in 2017.

create content that attracts links from influencers

How to Create Content that Attracts Links From Influencers

  Creating content is one thing, getting it seen is another. It’s that ‘tree in the forest’ question: If you create the perfect piece of content and nobody sees it, does it matter? Distribution and amplification of your content is a vital part of your content strategy.  One of the places you need visibility is […]

Content Marketing

get know customers

Getting to Know Your Customers

    Did you know that the fourth Thursday of each quarter is Get to Know Your Customer Day?  So that’s today! And why should we learn more about our customers?  Well, without them we have no business.  That ought to be reason enough. And now that technology is shifting the power from brands back […]

SEO (search engine optimization) tips (quality content and quality links)

Why Quality Content is the Foundation of SEO

  It always surprises me that a company will happily pay for design and programming, but not for content.  Take a look at the ads for writers and content creators. On average, the pay scale is dismal compared with design and programming. Don’t get me wrong, you definitely need good design and programming. Without that […]

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PR Tech Tools

content strategy

5 Ways to Improve Your Content Strategy

  A new report from BrightEdge reveals that although marketers at B2C and B2B Fortune 500 brands recognize the AI, voice and hyper-local revolution is here, most are not yet planning to adapt their marketing strategies to these new ideas. The wheels do tend to grind slowly in large corporations.  Like biting the tail of […]

kojak who loves ya

Who Loves Ya Baby?

  Most of you are probably not old enough to remember Kojak, his lollipops and the iconic greeting, Who Loves Ya Baby? Today this phrase takes on a new significance: who are your loyal fans? Influencer marketing is all the rage right now, but how many brands are doing fan-centric marketing? Interviewed at Envision 2016 […]