B2C Influencer Trends in 2018

B2C-Influencer-Marketing-Trends-in-2018-Jan2018

(78%) of respondents to the Linqia survey reported that influencer content either outperforms their brand-created content (51%) or matches it (27%) in performance.  However, the big challenge is  still measurement and showing ROI. According to this survey, 75% say they struggle to  measure the results.  This could be because of the preference for engagement metrics rather … [Read more...]

Earned Media vs Paid Media Driving Results

Earned media vs paid media

I've seen several webinars and articles this week about the rise of earned media in the marketing mix. 35% of people online have installed ad blockers.  They trust reviews and editorial content. (Forrester Research) This is very good news for PR practitioners.  But as more agencies not familiar with the ethos of media relations jump on this bandwagon there are some … [Read more...]

Why Monitoring Brand Mentions Matters

Eyes Open. Tired Awake Young Man

  Back in the 1980s research showed that when someone had a bad experience with your brand they were likely to tell 35 people.  Now a negative mention online can reach millions in a flash.  If you're smart, and you have a monitoring system in place, you can catch the negative content the moment it happens and do damage control. Hats off to investment research and … [Read more...]

New PR Measurement Tactics

hand holding mobile phone with analyzing graph

September is Measurement Month. The Barcelona Principles of Measurement for PR clearly indicate  that we need new PR measurement tactics to show results.  Although reach and impressions are important - the customer journey does start with awareness -  we have to move beyond those initial  numbers and look for behaviors in our audiences that happen as a result of the … [Read more...]