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Rubel offers Dell a route out of the Bloghouse

August 30, 2005 by Sally Falkow

Dell should take this excellent PR advice to heartMy assistant had problems with her printer last week.  It took the better part of the morning to get it sorted out. Yes, it's a  Dell.  Almost new too.  Her frustration with the Dell experience was very vocal.  She was not at all surprised to hear there is a flood of dellcompaints in the blogosphere.Dell … [Read more...]

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