One of the positive aspects of doing PR and marketing online is that there is a wealth of information available. Pretty much everything can be tracked. This makes it possible to measure outcomes, not just outputs. Back in the summer a bunch of very smart PR and research folk met in Barcelona to discuss PR measurement at the International Association for Measurement and … [Read more...]
Measuring Engagement
If engagement is the holy grail of social media marketing, how do we know if we’ve hit the jackpot? How many of our visitors are fully engaged and how many are walking away? Measurement depends on setting goals, establishing benchmarks and then measuring progress toward the goal. But is engagement too fuzzy a concept to be able to measure? What exactly is this engagement … [Read more...]
Social Media Measurement
Social media marketing is spreading. Companies are recognizing the benefits of blogs, online video and social networking sites such as YouTube, Facebook, Twitter and more. According to Forrester Research, the number of social media “spectators” - people who read or watch social media - has increased from 48 percent last year to 69 percent of the people who venture … [Read more...]
