Social Media Strategy | Online PR | Proactive Report | Sally Falkow

The Proactive Reports is a blog about social media strategy, shifts in media consumption and online PR trends

Sally Falkow - Social Media Strategist
  • About Sally Falkow
  • Online PR Tips
  • Meritus Media
  • Contact Us
  • Work with Me

How Web Design Affects Your Internet Marketing Strategy

September 20, 2004 by Sally Falkow

Standard elements increase web usability and results

‘Unfortunately, much of the Web is like an anthill built by ants on LSD: many sites don’t fit into the big picture, and are too difficult to use because they deviate from expected norms. ‘Jakob Nielsen

Jakob – you just made my day!

This usability guru’s research shows users expect 77% of the simpler Web design elements to behave in a certain way – yet we insist on making them complicated and difficult to use.

It’s no wonder websites are losing over 60% of their visitors right off the home page. 

We’re so caught up in  building a work of art we lose sight of the reason we have a website – to service and inform visitors so they’ll do more business with us.

NIelsen’s recent study on user expectations show that a convention or standard definitely exists, which means that people will apparently know how to use your site when these conventions or standards are followed.

When you ‘do your own thing’ and design outside of these conventions, you may have a unique look and a wonderfully aesthetic website, but if you watch your web metrics you’ll find visitors are leaving the site before they go down the path you worked out in your Internet Marketing Strategy.  it may be beautiful, but it’s not effective.

Make that beautiful, unique design into a piece of art and hang it in the boardroom.

Then redesign your website sticking to the conventions your visitors expect – and watch the stats rise.

Filed Under: Social Media Strategy Tagged With: conversion rate, internet marketing strategy, usability, web design, web metrics

Recent Entries

  • Brand Awareness, Brand Visibility, and Trust
  • 5 PR Trends for 2025: The Evolving Communication Landscape
  • Search Box Optimization: Supercharge Your SEO Results
  • Beyond the Press: Navigating the Diverse Landscape of News Channels and Platforms
  • 5 Smart PR & Marketing Trends for 2024

Recent Comments

  • Top PR Influencers: Meet The 25 You Need To Follow on About Sally Falkow
  • 5 apps for editing and enhancing your visuals - The Social Olive on 5 Image Editor Apps for Visual Content
  • Reputation Management | Website Design and SEO in MalaysiaWebsite Design and SEO in Malaysia on Crisis & Reputation Management Top Financial Services Concerns

Copyright © 2026 · Magazine Pro Theme on Genesis Framework · WordPress · Log in

Thanks for signing up!

Join 10,000 PR and marketing professionals.
Get the latest Digital PR and content marketing tips in your inbox every week